At Puffco, we take the quality of our products seriously to deliver the best experience to our customers. We design our products with compliance in mind, consulting US-based compliance professionals, testing throughout the development process, and continuing to test once products go into production.
We hold our devices and technology to high category standards:
We test for reliability and operational consistency in both individual battery packs and at the larger systems level, including impact and drop testing as well as forced failure, all of which meet federal or international safety standards, such as IEC 62133, UL 1642, and UL 2054.
We test for and meet federal and international electromagnetic compatibility and safety standards and directives, like FCC Part 15, ANSI C63.4, IEC 61000-3-2/3, EN 50663, EN 55032, EN 55035, EN 62368, EN 62479, RE Directive 2014/53/EU, and ICES-003.
We test for and meet federal and international energy efficiency standards and regulations, like CEC-140-2019-002, 10 CFR Section 430.23, and NRCan: Amendment 14 to the Energy Efficiency Regulations for Battery chargers in the Canada Gazette, Part II.
We routinely conduct hardware tests for reliability in real-world scenarios, such as drop testing, IP testing, and environmental testing.
Wherever feasible, we adhere to industry and internationally recognized standards like IEC 60086-2-32, IEC 61000-4-2, IEC 60529, ISO 3160, EIA-364-13/17C/26B/28F/31C/32F, ASTM D 3363, ASTM D 3359, ASTM F 2357, and MIL-STD-202-215.
We adhere to voluntary and mandatory transportation testing to ensure our products arrive safely to our customers. Transportation standards we routinely test to include ISTA 2A and UN 38.3.
Our customers’ safety is of the utmost importance to us. As such, we voluntarily test to medical device biocompatibility standards like ISO 10993-5:2009 for In Vitro Cytotoxicity, ISO 10993-10:2010 for Irritation and Skin Sensitization, and ISO 18562:2017-Biocompatibility evaluation of breathing gas pathways in healthcare applications including Part 1: Evaluation and testing within a risk management process, Part 2: Tests for Emissions of Particulate Matter, Part 3: Tests for Emissions of Volatile Organic Compounds, and Part 4: Tests for Leachables in Condensate.
We also test to general hardware safety standards like National Sanitation Foundation NSF/ANSI 51, California Proposition 65, the European Union’s RoHS (Restriction of Hazardous Substances) regarding the use of hazardous substances in electrical and electronic equipment, the European Union’s REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals for substances of very high concern (SVHC), and the European Union’s WEEE (Waste from Electrical and Electronic Equipment).
We maintain agreements with our suppliers requiring strict and precise testing of the component products they supply to our manufacturing partners.
We manage a program of supplier visits and recurring audits of their factories, including systems and practices in place for maintaining quality.
We maintain an approved vendor list to ensure only those companies that meet our quality standards are allowed to enter our supply chain system.
We maintain agreements with our finished-goods suppliers requiring strict adherence to our standards of quality.
Whenever we introduce new materials or technologies to our devices, we assess any potential risk to the customer experience – including user safety, device performance, and product reliability.
The Indiglow Peak Pro was the first Puffco product to introduce glass coating technology. As such, we completed the following tests on the coating:
REACH
When the units are manufactured, the glass coating is applied only to the surface (not in airpath) of the glass in a controlled environment and then fired at 180 °C (356 °F). The resulting effect is a colorful exterior that is chemically-resilient, food-safe, and non-toxic/biocompatible to medical device standards. The coating does not interact with the vapor being generated.
Finally, the units can withstand temperatures up to 200 °C (392 °F). Exposing units to environments that exceed 392 °F may void the warranty and could damage the unit.
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